Days after Meagan Brazil-Sheehan's son, Luca, was diagnosed with leukemia, they encountered Robin the Robot at UMass Memorial Children's Medical Center. The 4-foot-tall, AI-powered therapeutic robot greeted Luca in a cheerful, high-pitched voice, remembering him from a previous visit. This interaction highlighted Robin's role in providing emotional support in a pediatric hospital setting.

Robin is designed to alleviate some of the pressures faced by healthcare staff, particularly in pediatric units overwhelmed by staffing shortages. It operates on 30% autonomy, with operators managing interactions remotely while ensuring compliance with healthcare regulations. Often described as resembling a friend, Robin sparks joy in young patients, dancing with them, playing games, or comforting them during challenging times.

Created by Expper Technologies, Robin has gained popularity in 30 healthcare facilities across various states. As AI's presence in healthcare grows, critics voice concerns about its implications on patient care quality. Nonetheless, developers envision a future where Robin may help with more comprehensive caregiving, including monitoring patients' vital signs.

The initiative to integrate robots like Robin into healthcare was born out of the need for companionship in stressful environments. The project was inspired by Khachikyan's own experiences growing up and aims to connect with patients on a personal level. As the program develops, Robin plays a pivotal role in bridging emotional support and medical care in some of the most critical situations for young patients.