Instagram users are encountering severe psychological and financial repercussions after being falsely banned for alleged breaches of child sexual exploitation rules. Reports from individuals who have faced wrongful accusations highlight their experiences of stress and isolation following disciplinary actions taken by Meta, Instagram's parent company.

Three users contacted by BBC News shared their harrowing tales of being permanently disabled from the platform under accusations they vehemently deny. Even after individuals appealed their bans, they faced a frustrating and opaque process, with many of them ultimately reinstated only after media scrutiny. One user identified as David expressed the immense toll the wrongful accusations took on him, narrating sleepless nights and a deep sense of shame for being labeled in such a derogatory manner.

The BBC received messages from over 100 users who claimed they were unjustly banned, with many stressing the loss of professional opportunities and personal memorabilia as a result of their locked accounts. A petition advocating for changes in Meta's moderation practices has garnered over 27,000 signatures, indicating widespread dissatisfaction with the AI-based systems in place.

Community forums like Reddit have become spaces for those affected to share their experiences, while Meta has remained mostly unresponsive to individual cases. One impacted user, Faisal, noted the effects on his mental health and professional identity. His story, like others shared, reveals a worrying trend of AI misuse resulting in flawed banning practices, raising questions about accountability in such systems.

Experts indicate that the complexity of these issues stems from changing community guidelines and the inadequacies of the appeal mechanisms currently in place. Meta claims it uses a combination of people and technology to identify violations, but specific cases of improper bans prompt skepticism about their methods. Meanwhile, many users remain anxious about the potential long-term implications of being wrongly accused, fearing it might impact their reputations or job prospects.

As awareness of these issues grows, users of Instagram and Facebook hope for reforms, calling on Meta to provide more transparency and reliability in its account moderation systems to prevent further instances of wrongful bans.