Ricketson filed a civil lawsuit seeking $5 million in damages, arguing that Mattel's negligence rendered the dolls "unfit for their intended purpose." Despite the company's apology and recall of the dolls, Ricketson claims the toy maker has not offered refunds and accuses them of violating consumer protection laws. Mattel has yet to comment on the ongoing lawsuit, which stems from an "inexcusable error."

The film, featuring Ariana Grande and Cynthia Erivo, has gained commercial success since its U.S. release on November 22, grossing over $263 million nationwide.